Terms of Service
Last updated: November 6, 2026
Welcome to AR Menu. These Terms of Service ("Terms") govern your access to and use of the AR Menu platform, including the restaurant dashboard at dashboard.armenu.me, the diner-facing menu application at menu.armenu.me, the marketing website at armenu.me, the backend API at api.armenu.me, and all related services, features, content, and applications (collectively, the "Platform"). The Platform is operated by Nourdine Ouakhroun, a sole proprietor registered in Morocco ("AR Menu," "we," "us," or "our").
By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Platform. These Terms contain a binding arbitration clause and class action waiver in Section 16. Please read them carefully.
1. Definitions
- "Restaurant Owner" or "you" (when referring to restaurant accounts): The individual or entity that registers an account on the AR Menu dashboard to manage menus, dishes, tables, and related content for one or more restaurant locations.
- "Diner" or "End User": An individual who accesses a restaurant's menu through the Platform — typically by scanning a QR code at a restaurant table — to browse dishes, view 3D/AR content, and optionally place orders.
- "Restaurant Content": All data, text, images, photographs, logos, descriptions, prices, allergen information, dietary labels, and other materials uploaded or provided by a Restaurant Owner to the Platform.
- "Generated Models": 3D model files (GLB/glTF format) created from Restaurant Content by Meshy AI's image-to-3D pipeline, initiated through our Platform.
- "QR Token": The unique identifier encoded in a QR code that links to a specific restaurant and table within the Platform.
2. Eligibility and Account Registration
2.1 Restaurant Owners
To create a restaurant account, you must be at least 18 years old and have the legal capacity to enter into a binding contract. By registering, you represent and warrant that: (a) you are the authorized representative of the restaurant business you are registering; (b) all registration information you provide is accurate, current, and complete; and (c) you will maintain and promptly update your account information to keep it accurate.
You are responsible for safeguarding your account credentials and for all activities that occur under your account. You must notify us immediately at support@armenu.me of any unauthorized use of your account. AR Menu is not liable for any loss or damage arising from your failure to protect your account credentials.
2.2 Diners
The diner-facing menu application is intended for use by individuals aged 13 years and older. Diners under 13 may use the Platform only with verifiable parental consent and under direct parental supervision. By accessing a menu through the Platform, you represent that you meet this age requirement.
2.3 Team Members
Restaurant Owners may invite additional team members (staff) to access the dashboard. The Restaurant Owner is fully responsible for the actions of all team members under their account, including compliance with these Terms. AR Menu provides role-based access controls (Admin, Manager, Staff) as a convenience; the Restaurant Owner is responsible for assigning appropriate roles.
3. Restaurant Owner Terms
3.1 Account Responsibilities
As a Restaurant Owner, you are solely responsible for:
- The accuracy, completeness, and legality of all Restaurant Content you upload to the Platform, including but not limited to dish names, descriptions, prices, photographs, ingredient lists, allergen information, dietary labels, and nutritional claims.
- Ensuring that your Restaurant Content complies with all applicable laws and regulations, including food labeling laws, consumer protection laws, and intellectual property laws in your jurisdiction.
- Obtaining all necessary rights, licenses, and permissions for any photographs, logos, or other intellectual property you upload.
- Maintaining the confidentiality of QR codes and promptly regenerating them if compromised.
- Any orders placed through your menu, including fulfillment, quality, and accuracy of items delivered to diners.
3.2 Menu Accuracy
You acknowledge that AR Menu is a technology platform provider and does not verify, endorse, or guarantee the accuracy of any Restaurant Content displayed on your menu. You are solely responsible for ensuring that your menu accurately reflects the dishes, ingredients, allergens, prices, and dietary information of your restaurant. Any discrepancy between the digital menu and the actual food served is your responsibility.
3.3 Prohibited Content
You must not upload, post, or display any Restaurant Content that:
- Is false, misleading, or deceptive (including fake or misleading images of dishes not actually served).
- Infringes any third party's intellectual property rights (e.g., using copyrighted food photographs without a license).
- Contains malicious code, viruses, or any material designed to disrupt or harm the Platform or its users.
- Violates any applicable law, regulation, or industry code.
- Contains personal data of individuals without proper legal basis (e.g., posting staff personal information publicly).
4. Content and License Grants
4.1 License to AR Menu
By uploading Restaurant Content to the Platform, you grant AR Menu a worldwide, non-exclusive, royalty-free license (sublicensable only to the service providers that host, process, or deliver the Platform on our behalf, such as our hosting, storage, CDN, and 3D-generation providers, and transferable only to a successor of AR Menu under Section 19) to host, store, reproduce, modify (solely for the purpose of formatting, resizing, optimizing, and generating derivative 3D models), publicly display, and distribute your Restaurant Content in connection with providing, operating, improving, and promoting the Platform. This license is limited to the following purposes:
- Platform operation: Displaying your menu, dishes, and content to diners who access your menu through QR codes or direct links.
- 3D model generation: Processing dish photographs through Meshy AI to generate 3D models, and hosting and delivering those models to diners' devices.
- Platform improvement: Using anonymized and aggregated data derived from your content (e.g., image characteristics, menu structure patterns) to improve the Platform's features and performance. This does not include displaying your specific dishes or branding outside your menu.
- Promotion (opt-in): Featuring your restaurant, dishes, or 3D models in our marketing materials, website, or social media — only with your explicit prior consent, which may be given or withdrawn at any time.
This license remains in effect for as long as your Restaurant Content stays on the Platform. You may remove individual items at any time, and the license ends for an item once it is removed, subject to the backup period below. Upon termination of your account, the license terminates except that: (a) we may retain server backup copies for up to 90 days as part of our standard backup rotation (these are not publicly accessible); (b) anonymized and aggregated data derived from your content may be retained indefinitely; and (c) if you have given promotional consent, we will cease using your content in new marketing materials but may continue to use materials already published (you may request removal by contacting us).
4.2 License to Generated 3D Models
Generated Models are created from your dish photographs using Meshy AI's proprietary image-to-3D pipeline. The resulting 3D model files are stored on our infrastructure and served to diners through the Platform. You retain ownership of the underlying dish photographs. The Generated Models are subject to the following:
- Who holds the rights: We generate models on a paid Meshy plan, under which the rights in the output belong to us as Meshy's customer. Because each Generated Model is derived from your photograph, we use it only for the purposes in Section 4.1, and we do not use your Generated Models for any other restaurant or for our own marketing without your consent.
- Your rights: We grant you a worldwide, royalty-free, non-exclusive, perpetual license to download and use the Generated Models of your dishes for any purpose related to your restaurant, including embedding them on your own website or marketing materials, provided such use does not compete with the Platform's core service (hosting 3D restaurant menus). This license survives termination of your account.
- Review before publishing: Generated Models are AI-produced approximations and may differ from the dish you actually serve (size, colour, garnish, portion). You are responsible for reviewing each model before it is shown to diners and for removing any model that could mislead them.
- Meshy AI's rights: Meshy's terms of service govern the use of their AI pipeline. By uploading dish photographs for 3D generation, you acknowledge that the photographs will be transmitted to Meshy's servers for processing. Meshy's standard terms grant them a limited license to use uploaded content to provide and improve their service. We recommend reviewing Meshy's terms at https://www.meshy.ai/terms.
- Our rights: AR Menu retains ownership of the Platform infrastructure and any proprietary optimizations, compressions, or transformations applied to Generated Models for delivery (e.g., Draco compression, format conversion).
4.3 Diner-Generated Content
If the Platform includes features allowing diners to submit content (e.g., reviews, ratings, feedback), diners retain ownership of their content but grant AR Menu and the relevant restaurant a non-exclusive, royalty-free license to display and use that content on the Platform.
5. Meshy AI — 3D Model Generation
Transparency Notice
Dish photographs you upload for 3D model generation are transmitted to servers operated by Meshy AI, Inc., a third-party AI service provider based in the United States. Meshy processes these images to generate a 3D model and returns the result to our servers. By using the 3D generation feature, you acknowledge and agree that:
- The quality of Generated Models depends on the quality and characteristics of the photographs you provide. We do not guarantee that any particular photograph will produce a satisfactory 3D model.
- Meshy's processing of your photographs is governed by Meshy's own Terms of Service and Privacy Policy, which are separate from ours. We are not responsible for Meshy's handling of your data.
- Each 3D generation consumes platform resources and may count toward usage limits defined in your subscription plan.
- You warrant that you own or have a valid license to all photographs you submit for 3D generation, and that your submission does not violate any third party's rights.
6. Intellectual Property
6.1 Platform IP
AR Menu owns and retains all right, title, and interest in and to the Platform, including but not limited to: the software code (backend and frontend), database schema, API design, user interface design, visual design elements (excluding Restaurant Content), logos, trademarks, service marks, domain names, documentation, and all intellectual property rights therein. These Terms do not grant you any right, title, or interest in the Platform except the limited right to use it as expressly set forth herein.
The AR Menu name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of AR Menu or its affiliates. You must not use such marks without our prior written permission.
6.2 Restaurant IP
As between you and AR Menu, you retain all ownership rights in your Restaurant Content, including dish photographs, restaurant logos, menu descriptions, and branding elements. Nothing in these Terms transfers ownership of your Restaurant Content to AR Menu, except for the limited licenses granted in Section 4.
6.3 Feedback
Any suggestions, ideas, feedback, or recommendations you provide to us about the Platform ("Feedback") becomes our property. You hereby assign to us all right, title, and interest in such Feedback, and we may use and incorporate it without restriction or obligation to you.
7. Payment Terms
7.1 Subscription Fees
AR Menu offers both free and paid subscription tiers as described on our pricing page at armenu.me/#pricing. Paid subscriptions are billed on a recurring basis (monthly or annually, as selected at checkout). All fees are denominated in Moroccan Dirhams (MAD) unless otherwise stated.
7.2 Payment Processing
All payments are processed by Stripe, Inc., a third-party payment processor. By subscribing to a paid tier, you agree to Stripe's terms of service and privacy policy. AR Menu does not store, process, or transmit your full payment card details — only a Stripe customer identifier and subscription metadata are retained in our database. Stripe is a PCI-DSS Level 1 certified service provider.
7.3 Billing and Renewal
Paid subscriptions automatically renew at the end of each billing period unless canceled before the renewal date. You may cancel your subscription at any time through your dashboard account settings. Cancellation takes effect at the end of the current billing period — there are no refunds for partial periods. If we are unable to process payment for a renewal, we will notify you and may suspend your paid features until payment is resolved. Your data will not be deleted during a payment suspension (see Section 13 for termination).
7.4 Price Changes
We may change subscription fees upon 30 days' notice. Price changes apply to the next renewal after the notice period. If you do not agree with the new pricing, you may cancel before the renewal date.
7.5 Taxes
All fees are exclusive of applicable taxes (including VAT), which will be added to your bill where required by law. You are responsible for any taxes applicable to your use of the Platform.
8. Diner Terms
8.1 Access to Menus
AR Menu provides the technology infrastructure that enables restaurants to display digital menus. When you scan a QR code and access a restaurant's menu through our Platform, the menu content (dish names, descriptions, photographs, prices, allergen information, dietary labels) is provided by the restaurant — not by AR Menu. We do not create, verify, or endorse any restaurant's menu content. Your interaction with the restaurant (including orders, payments, and any issues with food quality or service) is solely between you and the restaurant. AR Menu is not a party to any transaction between you and the restaurant.
8.2 Orders Through the Platform
If the Platform enables ordering functionality, AR Menu acts solely as a technology intermediary: we transmit the order data you submit to the restaurant's dashboard. We are not responsible for:
- The restaurant's acceptance, rejection, or modification of your order.
- The quality, safety, temperature, or any characteristic of the food or beverages you order.
- The accuracy or timeliness of order fulfillment by the restaurant.
- Any payment transaction between you and the restaurant (unless payment processing is handled through Stripe via our Platform, in which case Stripe's terms govern the transaction).
- Any allergic reaction, illness, injury, or other harm resulting from consuming food ordered through the Platform.
8.3 Diner Conduct
As a diner, you agree not to:
- Use the Platform for any unlawful purpose or in violation of any applicable law or regulation.
- Attempt to gain unauthorized access to the Platform, restaurant dashboard, or any other systems or networks connected to the Platform.
- Interfere with or disrupt the Platform or servers, including by transmitting any malware, spam, or denial-of-service attacks.
- Scrape, crawl, or otherwise extract data from the Platform (other than normal browsing of a menu).
- Place fraudulent orders or provide false information.
- Use the Platform to harass, abuse, or harm restaurant staff or other diners.
9. Allergen and Dietary Disclaimer
Critical Disclaimer — Please Read Carefully
AR Menu is a technology platform. We do not prepare, handle, or serve food. We do not verify, validate, or guarantee the accuracy of any allergen information, dietary labels, ingredient lists, or nutritional data displayed on restaurant menus through our Platform.
All allergen data (e.g., "Contains: Nuts, Dairy, Gluten") is entered by the restaurant owner or their staff. Restaurants may change ingredients, recipes, or suppliers without updating the Platform. Cross-contamination risks exist in all commercial kitchens and are not reflected in the digital menu.
If you have a food allergy, intolerance, or specific dietary requirement, you must:
- Verify allergen and ingredient information directly with the restaurant's staff before ordering.
- Not rely solely on the allergen information displayed in the digital menu.
- Inform the restaurant staff of your allergy or dietary requirement when placing your order, even if the digital menu indicates a dish is safe for you.
AR Menu disclaims all liability for any allergic reaction, illness, injury, or death resulting from reliance on allergen or dietary information displayed on the Platform. The restaurant owner who entered the information bears full responsibility for its accuracy under applicable food safety laws.
10. Augmented Reality Safety
AR Safety Warning
The Platform includes augmented reality (AR) features that overlay 3D content onto your device's camera view of the physical environment. Use of these features carries inherent risks. By using the AR features, you acknowledge and agree to the following:
- Physical surroundings awareness: AR requires you to move your device in physical space. Always remain aware of your surroundings — including other people, furniture, steps, hot surfaces, glassware, and obstacles. AR Menu is not responsible for any injury, property damage, or accident resulting from your use of AR features.
- Seizure warning: AR features involve flashing lights, moving 3D graphics, and rapid screen changes. A small percentage of people may experience seizures, blackouts, or dizziness when exposed to certain visual stimuli. If you have a history of epilepsy or seizures, consult a doctor before using AR features. Stop immediately and consult a doctor if you experience: dizziness, altered vision, eye or muscle twitching, loss of awareness, disorientation, involuntary movements, or convulsions.
- Motion sickness: Extended AR use may cause motion sickness or eye strain in some users. Take regular breaks. If you feel discomfort, stop using the AR feature immediately.
- Camera and privacy: AR features require camera access. No camera images are captured, stored, or transmitted by the AR feature — the camera feed is used solely for on-device surface detection and rendering of 3D overlays. Processing occurs locally on your device using the browser's WebXR API and Google's model-viewer library.
- Device suitability: AR features require a compatible device with a camera, adequate processing power, and sufficient battery. Performance may vary. AR is not guaranteed to work on all devices.
- Tabletop placement: The AR experience simulates placing a 3D dish model on a detected surface. This is a visual simulation only. Do not place your device on hot surfaces, near liquids, or in unstable positions while using AR.
11. Acceptable Use Policy
You agree not to use the Platform in any way that:
- Violates any applicable local, national, or international law or regulation.
- Infringes upon or violates our intellectual property rights or the intellectual property rights of others.
- Is fraudulent, false, misleading, or deceptive.
- Is defamatory, obscene, pornographic, vulgar, or offensive.
- Promotes discrimination, bigotry, racism, hatred, harassment, or harm against any individual or group.
- Is violent or threatening, or promotes violence or actions that are threatening to any other person.
- Attempts to reverse-engineer, decompile, disassemble, or otherwise obtain the source code of the Platform (except as expressly permitted by applicable law).
- Attempts to bypass any security measure, rate limit, or access control of the Platform.
- Imposes an unreasonable or disproportionately large load on the Platform's infrastructure (as determined by us).
- Uses the Platform to build a competitive product or service, or to benchmark or monitor the availability, performance, or functionality of the Platform for competitive purposes.
12. Service Levels and Availability
We strive to provide a reliable Platform, but we do not offer a Service Level Agreement (SLA) or guarantee any specific level of uptime, performance, or availability. The Platform is provided on an "as is" and "as available" basis. We may experience outages, slowdowns, or disruptions due to:
- Planned maintenance (we will attempt to provide advance notice for significant planned downtime via our status page or email).
- Emergency maintenance or security patching.
- Issues with our third-party infrastructure providers (Supabase, Cloudflare, Heroku, Meshy, Stripe), over which we have no direct control.
- Force majeure events including but not limited to: natural disasters, acts of war, terrorism, civil unrest, pandemic, government action, internet infrastructure failures, or power outages.
We reserve the right to suspend access to the Platform for maintenance, security, or operational reasons at any time without liability.
13. Termination
13.1 Termination by You
You may terminate your restaurant account at any time by contacting support@armenu.me or through your dashboard account settings. Upon termination, your access to the dashboard will be revoked, your menus will no longer be publicly accessible, and your Restaurant Content will be scheduled for deletion in accordance with our data retention policy (see our Privacy Policy). No refunds will be provided for the unused portion of any prepaid subscription period.
13.2 Termination by Us
We may suspend or terminate your account and access to the Platform at any time, with or without cause, upon notice to the email address associated with your account. Grounds for termination include but are not limited to:
- Violation of these Terms.
- Non-payment of subscription fees (after a 14-day grace period from the failed payment date).
- Extended account inactivity (no login for 12 consecutive months on a free-tier account).
- Request by law enforcement or regulatory authority.
- Discontinuation or material modification of the Platform or the features you are using.
- Your account being used for illegal activity, fraud, or to cause harm.
13.3 Effect of Termination
Upon termination of your account: (a) your right to access and use the Platform ceases immediately; (b) your menus become inaccessible to diners; (c) your data will be retained for 90 days to allow for account reactivation, after which it will be permanently deleted (except for: transaction records retained for tax purposes, aggregated anonymized data, and server backup archives that expire on a 90-day rotation); (d) you remain liable for any outstanding fees or obligations incurred before termination; and (e) the provisions of these Terms that by their nature should survive termination will survive, including but not limited to: intellectual property rights, limitation of liability, indemnification, dispute resolution, and governing law.
14. Limitation of Liability
To the maximum extent permitted by applicable law:
14.1 Disclaimer of Warranties
THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. AR MENU EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO: IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT ANY DEFECTS WILL BE CORRECTED.
14.2 Limitation of Damages
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL AR MENU, ITS OPERATOR, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO: LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, LOSS OF GOODWILL, COST OF PROCUREMENT OF SUBSTITUTE SERVICES, OR BUSINESS INTERRUPTION, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE USE OF OR INABILITY TO USE THE PLATFORM, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, EVEN IF AR MENU HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
14.3 Cap on Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AR MENU'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE PLATFORM, WHETHER IN CONTRACT, TORT, OR OTHERWISE, SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU HAVE PAID TO AR MENU IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE THOUSAND MOROCCAN DIRHAMS (1,000 MAD).
14.4 Specific Disclaimers
Without limiting the foregoing, AR Menu specifically disclaims all liability for:
- Allergic reactions, illnesses, injuries, or deaths resulting from consumption of food ordered or viewed through the Platform.
- AR-related injuries — including falls, collisions, cuts, burns, eye strain, seizures, motion sickness, or any other physical harm arising from the use of augmented reality features.
- Incorrect menu information — including wrong prices, inaccurate descriptions, missing or incorrect allergen data, outdated photographs, or unavailable dishes.
- Order errors — including unfulfilled orders, incorrect items delivered, or delayed service by the restaurant.
- QR code misuse — including unauthorized QR code duplication, tampering, or redirection.
- Third-party service failures — including outages, data breaches, or other failures of Supabase, Cloudflare, Heroku, Meshy, Stripe, Sentry, or any other third-party service provider.
14.5 Exceptions
Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for certain types of damages. In such jurisdictions, the limitations set forth in this Section 14 shall apply to the maximum extent permitted by law. Nothing in these Terms excludes or limits our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be excluded or limited by applicable law.
15. Indemnification
You agree to indemnify, defend, and hold harmless AR Menu, its operator, affiliates, officers, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:
- Your violation of these Terms.
- Your Restaurant Content, including any claim that your Restaurant Content infringes a third party's intellectual property rights, violates any law, or is false, misleading, or deceptive.
- Any allergic reaction, illness, injury, or harm arising from inaccurate or incomplete allergen, dietary, or ingredient information you provided through the Platform.
- Your violation of any applicable law, regulation, or third-party right.
- Your misuse of the Platform, including any unauthorized use of your account by you or your team members.
- Any dispute between you and a diner (including disputes over orders, food quality, pricing, or service).
We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you. You agree not to settle any matter without our prior written consent.
16. Dispute Resolution and Governing Law
16.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Kingdom of Morocco, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply.
Consumers: if you use the Platform as a consumer (for example, as a diner), nothing in this Section 16 deprives you of the protection of the mandatory consumer laws of your country of residence, including Moroccan Law No. 31-08 on consumer protection, or of your right to bring a claim before the courts of your place of residence. Sections 16.3 and 16.4 do not apply to you where the law of your country of residence does not allow them.
16.2 Informal Resolution
We value our relationship with you and encourage resolving disputes amicably. Before initiating any formal legal action, you agree to first contact us at legal@armenu.me and attempt to resolve the dispute informally. We will similarly attempt to resolve any dispute with you informally before initiating formal action.
16.3 Arbitration
Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, that cannot be resolved informally within 60 days shall be finally settled by arbitration administered by the International Court of Arbitration of the International Chamber of Commerce (ICC) in accordance with the ICC Rules of Arbitration in effect at the time of the arbitration. The seat of arbitration shall be Casablanca, Morocco. The language of the arbitration shall be English. The arbitration shall be conducted by a single arbitrator. The arbitrator's award shall be final and binding. Judgment on the award may be entered in any court having jurisdiction.
16.4 Class Action Waiver
YOU AND AR MENU AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. Unless both you and AR Menu agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative, collective, or class proceeding.
16.5 Exceptions
Notwithstanding the arbitration agreement in Section 16.3, either party may seek injunctive or equitable relief in a court of competent jurisdiction to prevent irreparable harm (including intellectual property infringement, data breach, or misuse of the Platform). The parties submit to the exclusive jurisdiction of the courts of Casablanca, Morocco, for such purposes.
17. Copyright, Trademark and Content Takedown
We respect the intellectual property rights of others and expect our users to do the same. This process applies wherever you are located (including under Moroccan Law No. 2-00 on copyright and Law No. 17-97 on industrial property, the EU Digital Services Act, and the US DMCA). It covers photographs, logos, restaurant names and other trademarks, menu text, 3D models, and reviews.
Restaurant listed without permission: if your restaurant's name, logo, photos, or menu appear on the Platform and you did not create or authorize that listing, email legal@armenu.me with the menu URL and proof that you represent the restaurant. We will disable the listing within 2 business days of receiving your request and delete it, including any Generated Models and reviews attached to it, unless the account holder shows they are authorized.
For any other copyright or trademark complaint, please send a written notice to:
Copyright Agent
AR Menu
Email: dmca@armenu.me
Subject line: "DMCA Takedown Notice"
Your notice must include: (a) identification of the copyrighted work claimed to be infringed; (b) identification of the infringing material and information reasonably sufficient to permit us to locate it on the Platform (e.g., the menu URL and dish name); (c) your contact information (name, address, email, phone); (d) a statement that you have a good faith belief that the use is not authorized by the copyright owner, its agent, or the law; (e) a statement that the information in the notification is accurate and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner; and (f) your physical or electronic signature.
Upon receipt of a valid DMCA notice, we will promptly remove or disable access to the allegedly infringing content and notify the user who posted it. The user may submit a counter-notification. We will forward the counter-notification to the original complainant. We may terminate the accounts of repeat infringers.
18. Modifications to These Terms
We reserve the right to modify these Terms at any time. When we make material changes, we will:
- Notify restaurant owners via email (to the address associated with their account) at least 30 days before the changes take effect.
- Post a prominent notice on the dashboard login page and the public website.
- Update the "Last updated" date at the top of this page.
For diners and visitors, changes take effect upon posting. Continued use of the Platform after changes become effective constitutes acceptance of the modified Terms. If you do not agree with the modified Terms, you must stop using the Platform and (for restaurant owners) terminate your account before the changes take effect.
We will not retroactively apply material changes to Terms without your consent.
19. Miscellaneous
- Entire agreement: These Terms, together with our Privacy Policy, Cookie Policy, and any applicable subscription order form, constitute the entire agreement between you and AR Menu regarding the Platform and supersede all prior agreements, understandings, and representations.
- Severability: If any provision of these Terms is held to be invalid or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
- Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver must be in writing and signed by us.
- Assignment: You may not assign or transfer these Terms, or any rights or obligations hereunder, without our prior written consent. We may assign or transfer these Terms without restriction, including to a successor entity in the event of a merger, acquisition, or sale of all or substantially all of our assets.
- Relationship of parties: These Terms do not create a partnership, joint venture, employment, franchise, or agency relationship between you and AR Menu. You may not represent yourself as an agent or representative of AR Menu.
- Third-party beneficiaries: These Terms are for the sole benefit of you and AR Menu. There are no third-party beneficiaries, except that Meshy AI, Supabase, Stripe, Cloudflare, and other third-party service providers may rely on the disclaimers and limitations of liability in these Terms to the extent they relate to their services.
- Notices: We may send notices to you via email (to the address associated with your account), by posting on the Platform, or by other reasonable means. Notices to AR Menu must be sent by email to legal@armenu.me.
- Force majeure: We shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, including but not limited to: acts of God, natural disasters, war, terrorism, civil unrest, government action, pandemic, labor disputes, internet or power outages, or failures of third-party service providers.
- Language: These Terms are written in English. Any translation is for convenience only. In the event of a conflict, the English version prevails.
20. Contact
AR Menu — operated by Nourdine Ouakhroun
Email (general): contact@armenu.me
Email (legal): legal@armenu.me
Email (support): support@armenu.me
Email (DMCA): dmca@armenu.me
Website: https://armenu.me