Privacy Policy

Last updated: August 6, 2026

AR Menu ("we," "us," or "our") operates the AR Menu platform, consisting of the restaurant dashboard at dashboard.armenu.me, the diner-facing menu application at menu.armenu.me, the marketing website at armenu.me, and the backend API at api.armenu.me (collectively, the "Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our Platform, and describes your rights under applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), as amended by the CPRA.

By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree, please discontinue use of the Platform immediately.

1. Who We Are

AR Menu is a 3D augmented reality restaurant menu platform operated by Nourdine Ouakhroun, a sole proprietor registered in Morocco. For the purposes of the GDPR, we act as a data controller for restaurant owner account data and as a data processor for diner data processed on behalf of our restaurant clients.

We have appointed a Data Protection Officer who may be reached at:

Data Protection Officer

Email: dpo@armenu.me

Postal: AR Menu Data Protection, [Physical address on request — contact dpo@armenu.me]

2. Data We Collect

2.1 Data Collected from Restaurant Owners

When you create an account on our dashboard, we collect the following personal data:

Data Category Specific Fields Purpose
Account identity Full name, email address, bcrypt-hashed password Account creation, authentication, communication
Restaurant profile Restaurant name, cuisine type, address, phone number, logo image, description, establishment year Platform operation, menu display to diners
Menu content Dish names, descriptions, prices, ingredients, allergen information, dietary labels, food photographs Menu management, diner-facing display
3D model data Dish photographs uploaded for 3D generation, resulting 3D model files (GLB/glTF format) 3D dish visualization, AR viewing
Table configuration Table numbers, QR code identifiers, table locations within the restaurant QR code generation, order routing
Team management Staff member email addresses, names, assigned roles (Admin, Manager, Staff) Multi-user restaurant account access
Billing information Stripe customer ID, subscription tier, payment method details (stored by Stripe, not by us) Subscription management, payment processing
Usage analytics Login timestamps, feature usage, dish view counts, QR scan counts, AR session metrics Platform analytics, feature improvement

2.2 Data Collected from Diners (End Users)

When a diner scans a QR code and accesses a restaurant's menu through our Platform, we collect:

Data Category Specific Fields Purpose
Session data QR token (encodes restaurant ID and table number), session start and end time, pages viewed, dishes interacted with Menu delivery, table identification for order routing, analytics for the restaurant
Device information Browser type and version, operating system, screen resolution, device model, language preference, time zone Responsive rendering, platform optimization, language detection
Browser fingerprint Visitor ID computed by FingerprintJS (a hash of browser characteristics: canvas fingerprint, font enumeration, WebGL renderer, audio context, installed plugins, TLS fingerprint) Fraud prevention, distinguishing unique diners for analytics, session continuity
Network data IP address (truncated to city-level after 30 days), User-Agent string Security monitoring, rate limiting, geolocation for restaurant compliance
Order data (optional) Selected dishes, quantities, special instructions, order timestamp, order status Order processing and fulfillment by the restaurant
Contact information (optional) Name, email address — only if the diner voluntarily provides it for reservations, waitlist, or order notifications Reservation management, order status notifications
AR session data Camera permission status, AR session duration, number of 3D models viewed, device motion sensors (only during active AR session) AR feature delivery, performance optimization

2.3 Data Collected from All Visitors (Guest Sessions)

Even without creating an account, when you visit our landing page or any public-facing page, we may collect:

3. How We Use Your Data

We use the data we collect for the following purposes and on the following legal bases:

Processing Activity Data Used Legal Basis
Account creation and management Name, email, password hash, restaurant info Performance of contract (GDPR Art. 6(1)(b))
Menu delivery to diners QR token, session data, device info, menu content Legitimate interest of the restaurant to serve its menu (GDPR Art. 6(1)(f)); we act as processor
3D model generation Dish photographs (sent to Meshy AI) Performance of contract (GDPR Art. 6(1)(b)); explicit consent for third-party transfer (see Section 5.1)
Payment processing Stripe customer ID, subscription metadata Performance of contract (GDPR Art. 6(1)(b))
Fraud prevention and security IP address, User-Agent, browser fingerprint, login timestamps Legitimate interest (GDPR Art. 6(1)(f)) — protecting our platform and users from fraud
Analytics and platform improvement Usage metrics, device data, anonymized dish/view counts Legitimate interest (GDPR Art. 6(1)(f)); consent where required by law
Error monitoring and debugging IP address, User-Agent, stack traces, request data (via Sentry) Legitimate interest (GDPR Art. 6(1)(f)) — maintaining service reliability
Marketing communications Restaurant owner email Consent (GDPR Art. 6(1)(a)); opt-in checkbox at registration
Legal compliance Any data as required by law Legal obligation (GDPR Art. 6(1)(c))

We do not engage in automated decision-making (including profiling) that produces legal effects concerning you. We do not sell personal data as defined under the CCPA/CPRA.

For individuals in the European Economic Area and the United Kingdom, we rely on the following legal bases under Article 6 of the GDPR:

5. Third-Party Data Sharing

We share data with the following categories of third-party service providers. Each provider has been vetted for GDPR compliance and, where applicable, is bound by Standard Contractual Clauses or equivalent transfer mechanisms.

Service Provider Purpose Data Shared Location Transfer Mechanism
Supabase Inc. Database hosting, API gateway, authentication, real-time subscriptions All Platform data: user accounts, restaurant profiles, menus, dishes, tables, session data, order data USA (AWS us-east-1) SCCs (Supabase DPA)
Meshy AI Inc. AI-powered 3D model generation from 2D dish photographs Dish photographs uploaded by restaurant owners; no personal identity data is sent — only the image pixels USA SCCs; explicit user consent required before each generation
Stripe Inc. Payment processing and subscription management Restaurant owner email, name, payment method details (card numbers are tokenized — full PAN never reaches our servers), subscription metadata USA; data may also be processed in Stripe's global infrastructure SCCs (Stripe DPA); PCI-DSS Level 1 certified
Cloudflare Inc. CDN, DNS, DDoS protection, Pages hosting (frontend apps), R2 object storage (dish images, 3D models, QR codes) All web traffic passes through Cloudflare's edge network; static assets stored in R2; IP address and User-Agent in edge logs Global edge network (primary: EU and US) SCCs (Cloudflare DPA)
Functional Software Inc. (Sentry) Application error monitoring and performance tracing IP address, User-Agent, error stack traces, request URLs, user ID (hashed); PII is scrubbed by our SDK configuration before transmission USA; EU hosting option enabled (sentry.io, de region) SCCs (Sentry DPA)
Google LLC Font delivery (Google Fonts CDN), 3D model rendering (model-viewer library, loaded from jsdelivr CDN) IP address and User-Agent are transmitted to Google Fonts and jsdelivr CDN servers when fonts/scripts are loaded; Google Fonts API does not set cookies Global CDN Legitimate interest (essential font/script delivery); IP transmitted as a byproduct of HTTP
Heroku / Salesforce Inc. Backend API and Celery worker hosting Application logs, request metadata (IP, User-Agent), environment configuration USA (us region) SCCs (Salesforce DPA)
FingerprintJS Inc. Browser fingerprinting for fraud prevention and unique visitor identification Browser characteristics (canvas hash, font list, WebGL parameters, audio fingerprint, plugin list, screen properties); a visitor ID hash is computed client-side and transmitted USA (fingerprint is computed in-browser; the visitor ID is stored in our Supabase database) Consent; processing occurs client-side; only a hashed visitor ID is stored server-side

5.1 Meshy AI — 3D Model Generation Disclosure

When a restaurant owner uploads dish photographs to generate 3D models, those photographs are transmitted to Meshy AI's servers for processing. Meshy processes the images solely to generate a 3D mesh and returns the resulting model file. Meshy's own privacy policy and terms govern their handling of the image data during processing. We do not send any personal identity data alongside dish images — only the image file itself with a randomly generated task identifier. Meshy's standard terms grant them a limited license to use uploaded content for the purpose of providing their service; generated 3D models remain your intellectual property subject to the license terms in our Terms of Service.

5.2 No Sale of Personal Data

We do not sell, rent, or trade personal data to any third party for monetary or other valuable consideration. We do not share data with advertising networks, data brokers, or analytics aggregators that would use your data for their own purposes.

6. Cookies and Browser Storage

Our Platform uses the following storage mechanisms in your browser. For a complete breakdown including durations and management instructions, please see our Cookie Policy.

6.1 Summary of Storage by Category

You can manage or delete cookies and site data at any time through your browser settings. Blocking necessary cookies may prevent the Platform from functioning correctly.

7. Data Retention

Data Category Retention Period Deletion Mechanism
Restaurant owner account Duration of account activity + 90 days after deletion request Account deletion via dashboard settings or by request to dpo@armenu.me; backup archives expire after 90 days
Menu, dish, and table data Duration of associated restaurant account Deleted with restaurant account; dish images and 3D models deleted from R2 storage within 30 days
Dish photographs and 3D models Duration of associated dish record Files in Cloudflare R2 are permanently deleted upon dish deletion; cached copies at CDN edge expire within 24 hours
Diner session data 30 days from session end Automated database cleanup job runs daily
Diner order history 90 days from order completion Automated cleanup; aggregated anonymized analytics retained indefinitely
Server access logs (IP, User-Agent) 30 days (Heroku); 24 hours (Cloudflare edge) Automated log rotation
Auth tokens (JWT access, refresh) Access token: 15 minutes; Refresh token: 30 days (or until revoked) JWT tokens are not stored server-side (stateless); refresh tokens are stored in the database and cleaned up by a weekly cron job (cleanup_expired_tokens())
Stripe subscription data Duration of account + 7 years (tax compliance) Transaction records retained per Moroccan tax law; personal identifiers minimized after account closure
Error logs (Sentry) 90 days Sentry retention policy; PII scrubbed before transmission

8. International Data Transfers

AR Menu is based in Morocco. Our primary infrastructure providers are located in the United States (Supabase, Heroku, Cloudflare, Meshy, Stripe, Sentry, FingerprintJS). When you use our Platform, your personal data is transferred to and processed in the United States and other jurisdictions where our service providers operate.

For transfers from the EEA, UK, or Switzerland to countries not recognized as providing an adequate level of data protection, we rely on:

You may request a copy of the relevant safeguards by contacting dpo@armenu.me.

9. Data Security

We implement appropriate technical and organizational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include:

In the event of a personal data breach, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach (where required by law) and will notify affected individuals without undue delay if the breach is likely to result in a high risk to their rights and freedoms.

10. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Right Description Applicable Law
Right of access You may request a copy of the personal data we hold about you, along with information about how it is processed. GDPR Art. 15, CCPA/CPRA Section 1798.100
Right of rectification You may request that we correct inaccurate or incomplete personal data. Restaurant owners can update most information directly via the dashboard settings. GDPR Art. 16, CCPA/CPRA Section 1798.106
Right of erasure ("right to be forgotten") You may request deletion of your personal data where: it is no longer necessary for the purpose collected, you withdraw consent, you object to processing and there is no overriding legitimate interest, or processing was unlawful. GDPR Art. 17, CCPA/CPRA Section 1798.105
Right to restriction of processing You may request that we restrict processing while we verify the accuracy of contested data, the lawfulness of processing, or the legitimacy of an objection. GDPR Art. 18
Right to data portability You may request your personal data in a structured, commonly used, machine-readable format (JSON or CSV), and have it transmitted directly to another controller where technically feasible. GDPR Art. 20
Right to object You may object to processing based on legitimate interests or for direct marketing purposes. We will cease processing unless we demonstrate compelling legitimate grounds that override your interests. GDPR Art. 21
Right to withdraw consent Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of processing before withdrawal. To withdraw consent for cookies/localStorage, clear your browser site data. To withdraw consent for marketing emails, use the unsubscribe link in any email. GDPR Art. 7(3)
Right to lodge a complaint You have the right to lodge a complaint with your local data protection supervisory authority if you believe our processing infringes applicable data protection law. GDPR Art. 77

To exercise any of these rights, email dpo@armenu.me with the subject line "Data Subject Request." We will verify your identity before processing the request (typically by confirming your email address matches the one associated with your account, or by requesting additional verification for non-account holders). We will respond within 30 days, with a possible two-month extension for complex requests (we will notify you of any extension within the initial 30 days).

These rights are provided free of charge unless the request is manifestly unfounded or excessive (in particular because of its repetitive character), in which case we may charge a reasonable fee or refuse to act.

11. Children's Privacy

Our Platform is not directed to children under the age of 13 (or the applicable age of digital consent in your jurisdiction — e.g., 16 in certain EU member states under GDPR Art. 8). We do not knowingly collect personal data from children. The restaurant dashboard requires account registration and is intended for restaurant owners and staff who are 18 years of age or older. If we learn that a child under the applicable age has provided us with personal data without verifiable parental consent, we will delete that data promptly. If you believe a child has provided us with personal data, please contact dpo@armenu.me.

12. Contact Information

Data Controller

AR Menu — operated by Nourdine Ouakhroun

Email (general): contact@armenu.me

Email (privacy): dpo@armenu.me

Email (support): support@armenu.me

Website: https://armenu.me

For EEA residents: You may lodge a complaint with the supervisory authority in your member state of residence, place of work, or place of the alleged infringement. A list of EU data protection authorities is available at https://edpb.europa.eu/about-edpb/about-edpb/members_en.

For residents of Morocco: we process personal data in accordance with Law No. 09-08 on the protection of individuals with regard to the processing of personal data. You have the right to be informed, and the rights of access, rectification, and objection (Articles 5, 7, 8 and 9 of Law No. 09-08), which you can exercise by emailing dpo@armenu.me. You may also lodge a complaint with the Commission Nationale de contrôle de la protection des Données à caractère Personnel (CNDP) at https://www.cndp.ma.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or Platform features. When we make material changes, we will notify restaurant owners via email (to the address associated with their account) and will post a prominent notice on the Platform at least 30 days before the changes take effect. For diners and visitors, we will update the "Last updated" date at the top of this page. Continued use of the Platform after changes become effective constitutes acknowledgment and acceptance of the updated policy.

We recommend reviewing this policy periodically. The version history is maintained in our internal records and available upon request.